Shipping policy

Shipping Policy

Pre-orders take approximately 2 weeks to arrive.

Shipping and Return Policy

Please note the following:

• We are not responsible for incorrect addresses entered during checkout or for packages marked as “delivered” by the carrier but not received.

• If an order is returned due to an incorrect address or an unclaimed delivery, the customer must cover the reshipping fee of $6. This fee covers shipping costs only, as we do not receive any discounts from USPS.

Additional Information

• All orders take 7–14 business days to process and ship. This does not include weekends or the additional shipping time required by USPS.

• Most of our pieces are made to order. We typically ship once a week, but this may vary.

• For updates on shipping days, please follow us on Instagram, where we regularly post updates through stories and posts.

Contact

Thank you for your understanding and support.

If you have any questions, please feel free to contact us at:

mygoldlotusdesigns@gmail.com